SATC · Degree of suppressing real emotions in coworker interactions

Surface Acting Toward Coworkers Scale

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TranslatedSATC

Overview

Surface Acting Toward Coworkers Scale

Regulating emotional displays toward coworkers by suppressing true feelings and showing emotions that are not genuinely felt.

Construct
Degree of suppressing real emotions in coworker interactions
Target Population
Working adults in coworker or work-unit interaction contexts.
Response Format
5-point Likert scale, from 1 = strongly disagree to 5 = strongly agree.
Number of Items
5 items
Year
2012
Adaptation Year
2023

Statistics

Reliability

Reliability was acceptable; the single-level alpha was 0.84, and the work-unit-level alpha was .89.

Evidence

Validity Notes

CFA results supported a one-factor structure. The single-level CFA showed acceptable fit, and the multilevel CFA also showed good fit after allowing a residual covariance between Items 4 and 5.

Downloads

Scale Form & Guide
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How to Cite

Peker, M., & Ersoy, N. C. (2023). Disentangling person and work unit level relationships between a climate of authenticity and work engagement: The mediating role of surface acting in interactions with work unit members. Current Psychology, 42, 26317–26330. https://doi.org/10.1007/s12144-022-03683-x

Validation Article

DOI

Citation for Original Scale

Ozcelik, H. (2013). An empirical analysis of surface acting in intra-organizational relationships. Journal of Organizational Behavior, 34(3), 291–309. https://doi.org/10.1002/job.1798